# Additional Support

If you're experiencing an issue and can't find a solution in the FAQ, you can open a support ticket by emailing [Support Call](https://calendly.com/blackboxapp/30min) with as much information as you can provide (describe the issue, add log files, screenshots/videos, etc.).

#### Need onboarding on the app ?

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The Blackbox team would love to onboard you and make sure you have access to all the core features. [Schedule Onboarding/Support Call](https://calendly.com/blackboxapp/30min)