# Additional Support

If you're experiencing an issue and can't find a solution in the FAQ, you can open a support ticket by emailing [Support Call](https://calendly.com/blackboxapp/30min) with as much information as you can provide (describe the issue, add log files, screenshots/videos, etc.).

#### Need onboarding on the app ?

***

The Blackbox team would love to onboard you and make sure you have access to all the core features. [Schedule Onboarding/Support Call](https://calendly.com/blackboxapp/30min)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.blackbox.chat/blackbox-ai-1/blackbox-ai/support-and-feedback/additional-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.